Privacy Policy

This Privacy Policy statement discloses Gemba Solutions Ltd privacy practices and is incorporated into and is subject to the Terms and Conditions of Use. By entering into the Agreement, you expressly consent to Gemba Solutions Ltd use and disclosure of Your personal information in accordance with this Privacy Policy.

Information Collection and Use: Gemba Solutions Ltd is the sole owner of the information collected from its Users. Except as required by law, subpoena or court order, Gemba Solutions Ltd will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Registration. In order to use Gemba Solutions Ltd services, Users must first complete a registration form, which requires providing Gemba Solutions Ltd certain information. This information is used to identify the specific User utilizing Gemba Solutions Ltd services. The User may provide optional identifying information, demographic information, and unique identifiers to enable us to provide a more personalized experience on the site.

Content Providers. The Content Provider must provide contact and other identifying information on the submission form. This information is used to enforce Gemba Solutions Ltd Policy Against Copyright Infringement and its Terms of Service.

Content Recipients. The Content Recipient must provide contact information (e.g., name and shipping address) and financial information (e.g., credit card number and expiration date) on the order form. This information is used for billing purposes and to fill Content Recipients' orders. If Gemba Solutions Ltd has trouble processing an order, it will use this contact information to notify the Content Recipient.

Cookies. A cookie is a piece of data stored on the User's hard drive containing information about the User. Cookies identify the User for our database, but provide no information other than that which You have already provided Gemba Solutions Ltd. For instance, by setting a cookie on this site, the User would not have to log in a password more than once, thereby saving time while on the site. If a User rejects the cookie, they may still use the site. The User, however, will be limited in some areas of the site. Cookies can also enable Gemba Solutions Ltd to track and target the interests of the Users to enhance their experience on the site. 

Log Files. Gemba Solutions Ltd uses IP addresses to analyze trends, administer the site, track Users. IP addresses are linked to personally identifiable information for security and operational purposes only.

Correspondence. Gemba Solutions Ltd may retain correspondence from Users for tracking purposes only and, except as required by law or to assist in enforcing the Agreement, will not use it for any secondary purpose or to send You unsolicited electronic mail.

Use of Personal Information. Gemba Solutions Ltd will not give, sell, rent, share, or trade any personal information about You to third parties or provide Your personal information, including your name or electronic mail address, to third parties except as required by law, subpoena or court order. Gemba Solutions Ltd may disclose Your username, name, address, electronic mail, and other personal information as it believes necessary or appropriate in connection with an investigation for fraud, intellectual property infringement, piracy, or other illegal activity as well as dispute resolution and enforcement of the Agreement. Gemba Solutions Ltd uses an outside shipping company to ship orders, and a credit card processing company to bill Users for goods and services. Gemba Solutions Ltd may partner with other parties to provide specific services. When the User signs up for these services, Gemba Solutions Ltd will share names or other contact information as necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Metadata. By your use of Gemba Solutions Ltd service you grant a non-exclusive, sub-licensable license to Gemba Solutions Ltd for any and all rights in the identifications, descriptions, or other metadata you have provided in connection with Your Public Content and Private Content. Gemba Solutions Ltd reserves the right to rent, sell or otherwise share this metadata with other entities at its discretion.

Links. This web site contains links to other sites. Please be aware that Gemba Solutions Ltd is not responsible for the privacy practices of such other sites. We encourage our Users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy statement applies solely to information collected by Gemba Solutions Ltd on the Gemba Solutions Ltd web site.

Surveys and Contests. From time-to-time Gemba Solutions Ltd may request information from Users via surveys or contests. Participation in any such surveys or contests is completely voluntary and the User therefore has a choice whether or not to disclose the requested information. Information requested may include contact information (e.g., name and address), and demographic information (e.g., age level or income). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security. Gemba Solutions Ltd uses best practices to protect our Users' information. When Gemba Solutions Ltd asks users to enter sensitive information (such as credit card number), that information is protected with SSL encryption software for transmission to Gemba Solutions Ltd. All of our Users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, employees are kept up-to-date on Gemba Solutions Ltd's security and privacy practices. Every quarter, as well as any time new policies are added, Gemba Solutions Ltd employees are notified and/or reminded about the importance placed on privacy, and what they can do to ensure the Users' information is protected. Finally, the servers on which Gemba Solutions Ltd stores personally identifiable information are kept in a secure environment.

Supplementation of Information. Gemba Solutions Ltd may combine information about the purchasing habits of Users with similar information from its partners to create a personalized user profile. When a User makes a purchase from one of Gemba Solutions Ltd partners, the partner company may collect and share that purchase information with Gemba Solutions Ltd to better tailor the site to the Users' preferences.

Privacy of Other Users. Your use of other Users' personal information obtained through Gemba Solutions Ltd is strictly limited to communications related to Your use of Gemba Solutions Ltd's services that are not unsolicited commercial messages and any other purpose that a User expressly opts into after adequate disclosure of the purpose(s). In all cases, You must give Users an opportunity to remove themselves from Your database and a chance to review what information You have collected about them. In addition, except as defined in this section, you can not disclose personal information about another User to any third party without Gemba Solutions Ltd's consent and the consent of such other User after adequate disclosure.

Special Offers. Gemba Solutions Ltd may occasionally send information on products, services, special deals, or a newsletter.

Site and Service Updates. Gemba Solutions Ltd may send its Users, site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important information about the service. Gemba Solutions Ltd communicates with the User to provide requested services and in regards to issues relating to their account via electronic mail or phone.

Correcting/Updating Personal Information. If Your personally identifiable information changes (such as your zip code, post code), Gemba Solutions Ltd will endeavor to provide a way to correct or update the personal data You provided to it. This can usually be done at the Account Administration page or by electronically mailing our Customer Support at Support.

Removing Personal Information and Content. Gemba Solutions Ltd will remove Your contact information from its current database if You decide that You no longer want to use Gemba Solutions Ltd services and request to be removed from the database. Gemba Solutions Ltd may in some circumstances retain information that You have requested removed to resolve disputes, troubleshoot problems and enforce the Agreement. Further, such prior information is never completely removed from Gemba Solutions Ltd databases due to technical constraints and the fact that Gemba Solutions Ltd backs up its systems. Accordingly, Your personal information will not be completely removed from Gemba Solutions Ltd databases in response to Your requests.

Notification of Changes. If Gemba Solutions Ltd decides to change this privacy policy, it will post those changes so Users are always aware of what information Gemba Solutions Ltd collects, how it uses it, and under which circumstances, if any, it is disclosed. If at any point Gemba Solutions Ltd decides to use personally identifiable information in a manner different from that stated at the time it was collected, Gemba Solutions Ltd will notify You by way of electronic mail. You will have a choice as to whether Gemba Solutions Ltd may use Your information in this different manner. Otherwise, Gemba Solutions Ltd will use information in accordance with the privacy policy under which the information was collected.

No Warranties. Due to technical, legal and practical limitations, Gemba Solutions Ltd cannot warrant and does not guarantee, and You should not expect, that all of Your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Gemba Solutions Ltd may disclose information to governmental authorities or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. You authorize Gemba Solutions Ltd to disclose any information about You to law enforcement or other government officials as Gemba Solutions Ltd, in its sole discretion, believes necessary, prudent or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose Gemba Solutions Ltd to legal liability.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: Privacy
By Phone: +44 (2476) 796 615